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Help Scout

Help Scout is a cloud-based customer support and help desk software designed to provide an efficient and user-friendly way for businesses to manage customer interactions. It helps businesses offer timely and personalized support to their customers, while also organizing and tracking support requests. Launched in 2011 by founders Nick Francis, Jared McDaniel, and Denny Swindle, Help Scout has been widely adopted by companies of various sizes across multiple industries.
Customization
Monitor Analytics
Workflow Automation
Workflows and Automations
Workflow Automations