Back to Customer Success Tools
Intercom is a communication software that provides a suite of messaging-first products for businesses to accelerate growth across the customer lifecycle. It was launched in 2011 and has since been a popular choice for businesses seeking to improve their customer communication and engagement. The Intercom platform offers a range of features including live chat, customer support, onboarding, and marketing automation. The tool provides businesses with the ability to connect with customers and potential clients on their website, on social media, through email, or in their product.