We handle your CS Ops so you can handle your customers
We give success teams the ability to scale by handling the the operational side of Customer Success. From CRM management to support triage, let our ops team be your ops team.
"We're not gonna tell you how, we're just gonna tell you what it needs to look like. That's what good work looks like. It's outcomes-based versus people who talk a lot and then the outcomes aren't there. The outcomes are there."
Bob, Founder
"Working with Grace is a highlight of my experience with Baton! Clear communication, reliable and consistent performance, detail-oriented while keeping the bigger picture in mind, extremely helpful, tech-oriented, and cares about users. All these make remote collaboration with Grace just very enjoyable!"
Varvara, Software Developer
"Ryan has been critical to the success of our team’s projects and goals. The energy and expertise he brings to every initiative is impressive — he is committed to identifying solutions and driving progress. I can trust that complex problems will always be handled with care and attention. Collaborating with Ryan has been a pleasure and we are lucky to have him on the team."
Kai, Director of Customer Success
Most growing CS teams don't have an Ops seat. With Baton they do.
Check out some of the ways our Ops team can help your CS team here