Welcome to our comprehensive guide on designing a custom favicon for Help Scout. A favicon adds a professional touch to your Help Scout portal. In this guide, we'll show you how to create a unique and eye-catching favicon that enhances your brand's online presence.


Sign in to Help Scout


Navigate to the Help Scout website and sign in to your account. You'll be redirected to your dashboard.


Access 'Manage' section

Click on the 'Manage' option located in the top menu of your dashboard. This will take you to your account settings.


Navigate to 'Docs'

Within the 'Manage' section, find and click on the 'Docs' tab. This will present you with a list of your Docs sites.


Select Your Docs Site

Click on the Docs site you wish to customize. You'll be taken to the settings page for that site.


Open 'Customize’

On the sidebar of the settings page, click on 'Customize’. This opens the customization settings for your Docs site.


Locate 'Branding'

Under 'Customize', find and click on the 'Branding' tab. This will present options to customize your site's logo and favicon.


Click on 'Choose File' under 'Favicon'

Under the 'Favicon' section, click on the 'Choose File' button to select your custom favicon image from your computer.

Please note: The favicon should be a square image, preferably 32x32 pixels or 16x16 pixels. It should be in .ico or .png format.


Select and Upload Favicon

Find and select your custom favicon file from your computer, then click 'Open' or 'Upload' to upload the favicon.


Save Changes

After uploading your favicon, click on the 'Save' button at the bottom of the 'Appearance' page to apply your changes.

Congratulations! You've successfully learned how to design a custom favicon for Help Scout. With your unique favicon, you can create a more distinctive brand identity and improve user recognition. Keep your favicon simple, memorable, and consistent with your brand aesthetics for a polished and professional look. Happy designing!

Want us to Design a Custom Favicon for Help Scout for you?
Use Our Team

By continuing to use this website, you are indicating your consent to our Cookie Policy, which explains how we use cookies to enhance your browsing experience, analyze website traffic, and personalize content.