Learn how to auto-assign incoming emails to specific teams or individuals in Front. Streamline your workflow and enhance team productivity.


Navigate to Rules

Go directly to the "Rules" section from your Front dashboard.


Create a New Rule

Click the "New Rule" button.


Name Your Rule

Give the rule a descriptive name.


Set the Trigger and Conditions

  • Choose "When a new inbound message arrives" as the trigger.
  • Add conditions like "Sender email is" or "Subject contains."


Choose Assign To Action

In Actions, select "Assign to" and pick the team or person.


Save the Rule

  • Click "Save" to activate your rule.


Test Your Rule

  • Send a test email to make sure it gets sorted correctly.

Congratulations! You've set up automatic email assignment in Front, making your team's email management more efficient.

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