With shared inboxes becoming pivotal in team communication, optimizing notifications is paramount. Dive into our guide and learn how to fine-tune notification settings for shared inboxes, ensuring you strike that perfect balance.


Log into Front

Enter your Front account with the necessary credentials.


Access the Dashboard

Once logged in, you'll be on the main Front dashboard.


Navigate to 'Settings'

Click on the gear icon (⚙️) typically located in the top right corner to open settings.


Open 'Inboxes' Section

From the dropdown, select the "Inboxes" or "Team Inboxes" option.


Select the Desired Shared Inbox

Scroll or search to find and click on the specific shared inbox you want to modify notifications for.


Navigate to 'Notifications'

Within the inbox settings, find and click on the "Notifications" tab.


Adjust Notification Preferences

Here, you can tailor when and how you want to receive notifications. This might include settings for when an email is received, read, assigned, commented on, etc.


Set Notification Channels

Define how the notifications are received – via email, desktop pop-ups, mobile alerts, etc.


Determine Notification Frequency

Adjust settings to receive notifications instantly, in batches, or as a daily summary.


Save Changes

Once you've made your desired adjustments, click on the "Save" or "Update" button to finalize your notification settings.

Configuring the right notification settings for a shared inbox is essential for maintaining a harmonious flow of information. With the steps you've just explored, you're well-equipped to ensure that every team member stays updated, while evading the pitfalls of notification fatigue. Elevate your team communication with precision-tailored alerts!

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