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How to Merge Duplicate Records to Maintain Data Integrity
CRM
Discover how to merge duplicate records in Pipedrive for clean, accurate data. Safeguard data integrity, improve efficiency, and boost sales
1
Avoiding Duplicates
1
When creating a new deal, ensure you're not accidentally creating duplicate contacts or organizations
2
Instead, let Pipedrive finish searching for existing contacts or organizations
3
If you see the desired contact in the search results, click it to link the existing contact to your deal
2
Importing Data without Duplicates
1
When importing data, choose the "Merge Data" option
2
Ensure your spreadsheet contains data fields like phone numbers, emails, or addresses
![guide-sub-step-image](https://res.cloudinary.com/doznx7l91/image/upload/v1696503612/Pipedrive_Data_Management_Merge_Duplicate_Records_Step2_2_f65526b902.png)
Ensure your spreadsheet contains data fields like phone numbers, emails, or addresses to help Pipedrive identify duplicates during import.
3
Identifying Duplicates
Pipedrive will identify duplicate contacts or organizations and highlight them.
4
Merging Duplicates
1
Click on a duplicate contact or organization
2
Review the information and select which record to keep as the primary one
![guide-sub-step-image](https://res.cloudinary.com/doznx7l91/image/upload/v1696505251/Pipedrive_Data_Management_Merge_Duplicate_Records_Step4_2_c6f620dae6.png)
3
Click "Merge" to combine the data from both records
5
Using Third-Party Tools (Optional)
1
For handling a large number of duplicates efficiently, consider using third-party tools like "Dedupely"
2
Dedupely allows bulk merging and offers various criteria for identifying duplicates
![guide-sub-step-image](https://res.cloudinary.com/doznx7l91/image/upload/v1696506912/Pipedrive_Data_Management_Merge_Duplicate_Records_Step5_3eb7375dcd.png)
Safeguard your data's integrity in Pipedrive by mastering the art of merging duplicates. Elevate your sales game with clean, accurate information!