Learn how to migrate your email history from Gmail to Front. Seamlessly transition without losing your valuable correspondence history.
Prepare Gmail for IMAP Access
First, make sure that your Gmail account is ready to communicate with Front via IMAP (Internet Mail Access Protocol).
Log in to your Gmail account
Navigate to the top right corner and click on the gear icon (⚙️) to access "Settings."
Go to the "See all settings" option.
Click the "Forwarding and POP/IMAP" tab.
Scroll down and enable "IMAP Access" by selecting “Enable IMAP.”
Save the changes
Log in to Front and Navigate to Settings
Log in to your Front account.
Click on your avatar at the top right corner
Choose "Company settings" from the dropdown menu
Configure the Gmail Channel
In “Company settings,” select the “Inboxes” tab.
Click "Add a Team Inbox."
Choose Gmail as the channel type
Enter your Gmail address and click "Continue
Enter Gmail Credentials in Front
You’ll be prompted to enter your Gmail credentials.
Use your Gmail email and the App password you generated in Step 2.
Click "Continue" to start the import process.
Customize Sync Settings
You'll be given the option to sync historical emails.
Choose to sync all history, or select a particular date range
Confirm and Start Import
Review your settings and make sure everything is correct.
Click “Start Import” to initiate the migration
Monitor the Migration Process
You'll see a progress bar or a status indicator.
Wait for the import to finish; this can take from a few minutes to several hours depending on the size of your Gmail history.
Test and Confirm
After the import is complete, browse through your Front inbox to ensure all emails have been migrated successfully.
Great job! Your Gmail email history is now successfully migrated to Front, ensuring a smooth and continuous workflow.