Welcome to our comprehensive guide on setting up a chatbot in Crisp Chat. Chatbots are powerful tools that can enhance your customer support and engagement. In this step-by-step guide, we'll walk you through the process of creating and configuring a chatbot in Crisp Chat, enabling you to automate responses and streamline your customer interactions efficiently.


Log into Crisp


Login to your Crisp account to begin the setup process.


Navigate to Plugin Section

Find and click on the 'Plugins' tab on the left-hand menu of your dashboard.


Click on 'Bot'

Within the 'Plugins' section, locate and select the 'Bot' option, and install it.


Create a New Scenario

Locate and click on "+New Scenario" and in the dropdown menu, select "New Blank Scenario".


Choose Event Block

Select a suitable block for your event in the chatbot configuration.


Set Conditions

In the Crispchat interface, start by establishing specific conditions that the chatbot will recognize. These conditions guide the chatbot when processing user inputs.


Define Actions

Following the set conditions, define the corresponding actions that the chatbot will perform when the conditions are met.


Save and Activate

Once all settings are configured, click 'Save Draft’ and ‘Deploy Scenario' to launch your chatbot.

Congratulations! You've successfully completed the setup of your chatbot in Crisp Chat. By harnessing the power of automation, you can now provide instant responses to your customers, improve response times, and deliver exceptional support round-the-clock. Keep experimenting and refining your chatbot to meet your customers' needs and see the positive impact it brings to your business. Happy chatting!

Want us to Set Up a Chatbot in Crisp Chat for you?
Use Our Team

By continuing to use this website, you are indicating your consent to our Cookie Policy, which explains how we use cookies to enhance your browsing experience, analyze website traffic, and personalize content.