Achieve your goals with a Customer Success Team

An efficient Customer Success team contributes to lower activation cost, increased customer referrals, and more revenue retention.

Success Associate

$3000

Develops customer training and support

✓ In charge of listening to customer needs analysis and evaluation

✓ Sets up processes on customer satisfaction and delight on a daily basis

✓ Coordinates with other departments to ensure customer needs are met

Success Lead

$4000

In charge of streamlining processes for better customer experience

✓ Handles analysis and evaluation of customer needs and problems

✓Resolves customer concerns for higher customer satisfaction

Success Specialist

$4500

In charge of customer onboarding and activations

✓ In charge of maintaining high Net Promoter Score

✓ Supports upsells and cross sell initiatives of the company

✓ Owns Net Revenue Retention efforts of the company

 30- DAY MONEY BACK GUARANTEE



Photo by Ant Rozetsky on Unsplash

This gave us the confidence to grow faster. It enabled us to build and scale systems that increased our growth rate.

-David Philipps, CEO, Fondo



Frequently asked questions

I'm interested, what's the next step?

You may book a discovery call with Max here: https://calendly.com/max-baton/30-minute-intro

Do you have playbooks available for teams?

Yes. Aside from training and sourcing talent for your team, we will be having different playbooks to make your onboarding and streamlining processes easier.





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